Terms and Conditions

Terms of Service

Welcome to TechHazel Media Private Limited. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

The following Terms of Service ("TOS" or "Terms") apply to your use of our website and all services, features, and/or content provided by Techhazel Media. Techhazel Media is the trade name of Techhazel Media Pvt Ltd. By purchasing one or more Services from Techhazel Media, you declare that you have read, understood, and agree to be bound by this TOS. The latest version of our TOS is always available on the Techhazel Media website. You must read this TOS before purchasing any Service(s) from Techhazel Media. With this, the Client agrees that this Agreement, any and all Addendums hereto, and any and all related Service Orders which are incorporated herein by reference constitute the complete Agreement between the parties with respect to the subject matter hereof, and supersedes and replaces any and all prior or contemporaneous discussions, negotiations, understandings, written or oral regarding such subject matter. Techhazel Media may terminate this Agreement immediately and without notice if the Client violates its terms, its Acceptable Use Policies (AUP), its policies, or the law. The use of services from Techhazel Media Pvt. Ltd. constitutes Agreement to these terms.

Services

We provide a range of Web and App development and digital marketing, SEO, and related services. The details and scope of each service are defined in the respective service agreements.

User Obligations

As a user, you agree to use our services only for lawful purposes and not to engage in any conduct that could damage, disable, or impair our website or services.

Intellectual Property

All content, trademarks, and data on this website, including but not limited to software, databases, text, graphics, icons, hyperlinks, and designs, are the property of TechHazel Media Private Limited and are protected by law.

Limitation of Liability

TechHazel Media Private Limited is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services.

Amendments

We may amend these terms and conditions at any time without prior notice. Your continued use of the website after any changes signifies your acceptance of the new terms.

USE LICENSE

Techhazel Media is a leading Website Development and marketing agency and a strategic partner for fulfilling search engine and digital marketing needs. When a user of this website uses any service, product, package, or feature available through this website or at Techhazel Media as an entity, it will be governed by the following Terms of Use:

  • This website is created by Techhazel Media and can be used for informational purposes only. When using this site and/or downloading materials from this site, you are required to adhere to the terms and conditions mentioned below. If you do not agree to accept and abide by our terms and conditions, please do not use this website or download any materials on this website.
  • Techhazel Media has full rights to this website, including all downloadable materials on this website and excluding any third-party downloadable materials. This website is copyrighted and protected by internationally recognized copyright laws and treaty provisions. When using this website, you agree to comply with all the copyrighted laws worldwide and agree to prevent and not make unauthorized copies of the materials.
  • Techhazel Media does not provide any explicit or implicit authorization under any patents, copyrights, trademarks, or trade secret information. If, by mistake, any content posted on this website belongs to you or any known party, please contact us, and we will eliminate this immediately. The company has a wide network of customers, vendors, suppliers, governments, and others. For the sake of convenience and simplicity, terms like joint venture, partners, business partners, and partnership may have been used on the website and marketing materials to indicate business relationships with common interests and activities and those terms do not represent legal relationships.
  • Based on the terms and conditions mentioned on this page, Techhazel Media provides a non-exclusive, non-transferable, limited right to access and display this site and its materials. When you are using this site, it is considered that you agree to not interrupt or try to hamper the operation of this site in any manner.
  • The website makes third-party information available such as news, articles, reports, case studies, and tools for purposes like calculation, company information, and other data called Third-Party Content. When using Techhazel Media website, you acknowledge that the Third Party Content and associated products and services are not developed or endorsed by Techhazel Media. The Third Party Content is used only for the purpose of general information and does not infer any recommendation or solicitation. Besides, the Third Party Content is not meant to provide tax, legal, or investment advice. The user of the site i.e. you, admit that the Third Party Content offered to the user is taken from sources that are deemed to be reliable but no guarantees are made by the website or the providers of the Third Party Content about its accuracy, timeliness, and completeness. You accept to not hold the website, any business providing products and/or services through the website or any provider of the Third Party Content liable for any investment decision or other transaction that you may make depending on or use of such data, or any liability that may arise because of the delays or interruptions in the delivery of the Third Party Content for any cause.
  • While using Third Party Content or references, you may be redirected to an external website managed by an entity other than Techhazel Media. In case you visit such a website, you do so at your own risk and you are the one responsible for taking all protective measures to protect you and your system against malicious attacks such as virus, worm, malware, or any other destructive elements. Techhazel Media does not provide any warranty, nor does it represent or endorse any linked website or the information that appears thereon or any products and/or services mentioned and described thereon. None of the links imply that Techhazel Media or this website, sponsors, endorses, represents, is affiliated, is associated with, or is legally authorized to use any trademark, trade name, logo, or copyright symbol showed in or available through the links or that any linked site is authorized to make use of any trademark, trade name, logo, or copyright symbol of Techhazel Media, or any of its subsidiaries or affiliates.
  • Techhazel Media website, the information and materials available on this website, and any software available through this website are offered “as-is” without making any representation or warranties, express, or implication of any type but not restricted to warranties of merchantability, non-infringement, or fitness for any reason. Plus, there is also no guarantee of any type, express or implied, regarding third party content. Plus, we do not provide any warranty that this site is free from viruses and other harmful elements. The exclusion of implied warranties is not allowed by some jurisdictions, and thence the above exclusions may not be applicable to you.
  • Techhazel Media and/or any of its subsidiaries or affiliates are not liable to any entity for any kind of direct, indirect, special, consequential, or other damages, (including, without restrictions, any lost profits, business disruption, loss of information or programs or other data on your information management system) that are associated with the use of or inability to use the content, materials, and functions of the website or any linked website even if Techhazel Media is informed of the possibility of such harm and damages.
  • This website may contain faultiness, as well as typographical and clerical errors, and Techhazel Media clearly and explicitly disclaims any obligation to update this site or any of the information or materials on this site. Techhazel Media does not promise the accuracy or comprehensiveness of the materials or the reliability of any advice, opinion, statement, or any other information displayed or distributed via this site. When using this site, you recognize that any reliance on any opinion, advice, information, statement, or memorandum thereof, will be at your own risk. Techhazel Media reserves the right, in its sole discretion, to rectify any mistakes, errors, or omissions in any part of the site. The company may make changes to the site, materials on this site, and its products, programs, packages, services, and prices (if any) mentioned on the site at any time without any notice.
  • You acknowledge and accept to indemnify and hold harmless Techhazel Media, as well as its subsidiaries and affiliates from any claim, cost, expense, judgment, or other loss to your use of this website, including without limitation of the foregoing, any action that you take, which is in violation to the terms and conditions of these Terms of Use. .
  • Techhazel Media reserves and holds the right, at its sole discretion, to modify, add, and/or remove any part of these Terms of Use in their entirety or in part at any time. Changes, addition, and/or removal in these Terms of Use will be effective when notice of such change is published or posted. Your continual use of this website after implementing any changes to these Terms of Use that are posted will be considered as an acceptance of those changes. Techhazel Media may terminate, change, suspend, or discontinue any part or aspect of this site, including the availability of any features on the site at any time. Techhazel Media may also impose limitations on specific features and services or limit your access to some parts or the entire website without any notice or liability. The company may end the authorization, rights, and license mentioned above; and upon such termination, you are liable and responsible for destroying all materials on and/or associated with this site.
  • Techhazel Media manages, controls, operates, and administers this website from its offices in India. The company does not represent the materials on this website and is not hold responsible that those materials are appropriate or available for use at locations outside India. Access to its materials from territories where the content in those materials is illegal is prohibited. You are prohibited from using this site or export materials on it in violation of any applicable export laws and regulations. If you access and use this site from a location outside India, you are hold responsible for complying with all local and federal laws. The laws of India shall govern these Terms of Use, without imparting any effect to its conflict of law’s provisions. You acknowledge and agree that the court of India shall have exclusive jurisdiction to resolve all the disputes that arise due to these Terms of Use and you provide your approval to personal jurisdiction in such forum.
  • All of the Terms of Use on this website forms the entire agreement between Techhazel Media and you, regarding the use of this website. Any grievance, cause of action, or legal claim that you may have regarding your use of this website must be initiated within one (1) year after the claim or cause of action arises. If due to any reason a competent jurisdiction’s court finds any provision or portion of these Terms of Use to be unbinding, that provision shall be enforced to the maximum extent possible and allowable so as the intent of these Terms of Use is achieved, and the remaining Terms of Use shall continue in full force and effect. Techhazel Media may revise the Terms and Conditions of Terms of Use or their portion thereof at any time by updating this post. Since you are bound to abide by these Terms of Use, you are responsible to visit this page periodically by clicking Disclaimer/copyright hyperlink at the end of Techhazel Media website web pages to learn about the updated and current Terms and Conditions.

Permission is granted to temporarily download one copy of the materials (information or software) on TechHazel web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on TechHazel web site;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by TechHazel at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Ordering Services

a. Client Account To be able to order Techhazel Media Services, the Client completes the online signup, located at https://www.techhazel.in/clients/index.php?rp=/login It is clients' responsibility to provide us with an email address which is not @ the domain(s) the Client is signing up under. If there is ever an abuse issue or we need to contact the Client, the primary email address on file will be used for this purpose. It is Clients' responsibility to ensure the email address on file is current or up to date at all times.
b. Order Acceptance / Email on file All orders are subject to acceptance by Techhazel Media. Techhazel Media may refuse to accept any order. Such refusal may not be unreasonable, however, and we agree to provide the Client with notice via email of any intent to delay or decline the acceptance of any order.
c. Invoicing / Payment / Service activation General: The Client agrees to pay all charges in advance for the Service selected by the Client in the Customer Order Information form incorporated in these terms and conditions by reference, including all monthly fees, additional product charges, and optional charges incurred by the Client. We will set up your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud.

    Payment is due upon invoicing. Service may be interrupted on accounts that reach 3 days past due. Accounts that are not collectable by Techhazel Media may be turned over to an outside collection agency for collection. You agree to supply appropriate payment for the services received from Techhazel Media, in advance of the period during which such services are provided. You agree that until and unless you notify Techhazel Media of your desire to cancel any or all services received, those services will be billed on a recurring basis. As a client of Techhazel Media, it is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time.

    Order Acceptance. Services are activated after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. We do not guarantee the setup within the specified time in the website. Setup time is not guaranteed during outside office hours and on weekends. No refund shall be granted on such causes.

  1. Fresh order
  2. Instant invoices are generated for services during the order process. These invoices are expected to be paid within three days. The unpaid orders are automatically cancelled after the third day, and fresh orders must be placed later.

  3. Existing Service
  4. Invoices are generated 7 days prior to the due date and a copy of invoice is sent to the Client Zone registered email of the Client. Service may be interrupted on accounts that reach 1 days past due. Accounts that are not collectable by Techhazel Media may be turned over to an outside collection agency for collection. You agree to supply appropriate payment for the services received from Techhazel Media, in advance of the time period during which such services are provided. You agree that until and unless you notify Techhazel Media of your desire to cancel any or all services received, those services will be billed on a recurring basis.

All decisions on refund claim approval by TechHazel will be final. Also there are no refunds for customers who have paid after using the free trial. Refunds are limited to one time per service per customer. The following category of products are exempted from refunds.

  • Domain Registration
  • SSL Certificates
  • Dedicated Servers
  • Dedicated IPs
  • Software Licenses
  • Account Credits/Funds

REFUNDS

Cancellations and Refunds Cancellations will only be accepted via our cancellation request option in the Client Portal.

Cancellations that are not made via the form will be ignored and will not be processed. In order for your cancellation to be successful, you must receive confirmation from Techhazel Media. If you do not receive confirmation from Techhazel Media, do not assume your account is being cancelled. You are then required to submit your cancellation in writing if you do not receive a response via email. All cancellations must be made fifteen (15) calendar days prior to the next billing cycle. Any cancellations made after this are not valid and will not be prorated. After we confirm the cancellation, the Service can never be restored. It's the Client's responsibility to stop all subscription payments upon service cancellation. Invoices that have been paid more than once with multiple Paypal Subscriptions can only be added as credit towards the account and cannot be refunded via Paypal.

Refunds, if applicable, will be processed within 5-7 working days and credited to the customer’s bank account.

Techhazel Media reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice. Exchange rate fluctuations for international payments are constant and unavoidable. All refunds are processed in U.S. dollars and will reflect the exchange rate in effect on the date of the refund. All refunds are subject to this fluctuation, and Techhazel Media is not responsible for any change in exchange rates between the time of payment and the time of refund.
Client's may cancel at any time via a cancellation form. Techhazel Media gives you 14-day conditional money-back guarantee on shared hosting, VPS services for any Client for his/her first invoice. You are entitled to claim our 30 days-money back guarantee for Radio hosting and Reseller hosting services for his/her first invoice. The money-back is subject to valid reason from the Client. If the reason is a technical issue, it may be escalated to the technical team for resolution and granting of refund is subject to this resolution.

Our special promotions are excluded from our money-back guarantee.

The following methods of payments are non-refundable, and refunds will be posted as credit to the hosting account: Bank Wire Transfers/Indian Gateway Payments Western Union Payments Cheques Money orders Perfect Moneys Bitcoins There are no refunds on Dedicated Servers, Cloud Servers, VPS products, Administrative fees, 3rd-Party Licenses and Installation fees for custom software(Including Windows, cPanel, Plesk, CentovaCast, SonicPanel, Azuracast, VDOPanel, All premium licenses). Credit Balance is non-refundable. There will be no money back on bulk orders. Violations of the Terms of Service or AUP will waive the refund policy. No refunds will be provided if Service is terminated due to Abuse activities.

  • Mobile App Developmen
  • CRM Development
  • UI / UX Design
  • Logo Design
  • Content Creation
  • SEO
  • Social Media Management
  • Web and Mobile App Development
  • Paid Ads
  • SSL Certificates
  • Dedicated Servers
  • Dedicated IPs
  • Software Licenses
  • Account Credits/Funds

CANCELLATIONS

We requires written notice of cancellation on all products and services. Co-location and Dedicated Server services require 30-days notice of cancellation and all other services require 5-days notice of cancellation.

TechHazel can contact your clients directly in case of cancellation / termination of service, where data / files / documents from server not cleaned from server during your service period.

BILLING POLICY

Client is responsible for all charges, costs, expenses and other fees (the "Fees") associated with your use of the Services once our Services are made available to you. Your first invoice is generated at the time you purchase the Services. The invoice will also be available in the "My Invoices" section of the Client Portal. You are responsible for the fees and charges set out within the emailed invoice you pay on the Effective Date and any other invoice generated for a Renewal Term. If your payment method of choice does not allow automatic payments to be applied, payment must be made manually on or before the invoice due date.

PACKAGE RENEWAL

as outlined in our policies, all Web Hosting plans, Web Reseller Plans, SEO Services Plans, Social Media Management Plans and domain names are set to automatically renew on their renewal date after the initial term and any renewal terms to prevent any disruption in the services. Your initial renewal date will appear on the checkout screen when you initially purchase services. Subsequent renewal dates will be located on every invoice you receive from Techhazel Media as well as the services and domains sections of the client portal. You will also be emailed an invoice for the renewal term at the email address in your account in advance of any renewal, including duration and price of such renewal. If you wish to cancel, you may do so as set forth in Section (3) of our Terms of Service.

FAILURE RENEW

Accounts that have invoices which are more than fourteen (14) days overdue will be suspended. If a suspended account is to be reactivated, all of the overdue invoices will need to be paid to make it current before the suspension is lifted. Accounts that have invoices more than two months overdue are considered abandoned and will be subject to termination.

PRICE CHANGES AND ADGUSTMENTS

o remain competitive, we occasionally make changes to our plans and pricing. To have your plan updated to current offerings please contact our billing team. We cannot go back and modify invoices that have already been paid but will be happy to modify your plan for new invoices.

YOUR CONSENT

By using our site, you consent to our web site Terms & Conditions.

DISCLAIMER

The materials on TechHazel web site are provided "as is". TechHazel makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, TechHazel does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

LIMITATIONS

In no event shall TechHazel or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on TechHazel Internet site, even if TechHazel or a TechHazel authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

REVISIONS & ERRATA

The materials appearing on TechHazel web site could include technical, typographical, or photographic errors. TechHazel does not warrant that any of the materials on its web site are accurate, complete, or current. TechHazel may make changes to the materials contained on its web site at any time without notice. TechHazel does not, however, make any commitment to update the materials.

LINKS

TechHazel has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by TechHazel of the site. Use of any such linked web site is at the user's own risk.

GOVERNING LAWS

Any claim relating to TechHazel web site shall be governed by the laws of India without regard to its conflict of law provisions.

CHANGES TO TERMS & CONDITIONS

TechHazel may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use. If we decide to change our Terms & Conditions, we will post those changes on this page, and/or update the Privacy Policy modification date.

Customer Security Responsibilities

The customer is solely responsible for any breaches of security affecting servers under customer control. If a customer's server is involved in an attack on another server or system, it will be shut down and an immediate investigation will be launched to determine the cause/source of the attack. In such an event, the customer is responsible for the cost to rectify any damage done to the customer's server and any other requirement affected by the security breach.

System and Network Abuse

Violations of system or network security are prohibited and may result in criminal and civil liability. Examples of system or network security violations include, without limitation the following: unauthorized access to or use of data, systems, or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network; interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks; forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

Viruses and Other Destructive Activities

Use of Techhazel Media's services or equipment for creating or sending Internet viruses, worms, or Trojan horses, or for pinging, flooding or mail bombing, or engaging in denial of service attacks is prohibited. It is also prohibited for any customer to engage in other activity that is intended to disrupt or interfere with, or that results in the disruption of or interference with, the ability of others to effectively use Techhazel Media's services and equipment (or any connected network, system, service or equipment) or conduct their business over the Internet.

Techhazel Media's Intellectual Property

Customers will not, without Techhazel Media's express written consent, copy, reproduce, republish, or otherwise use any material, in whole or in part, that is located on Techhazel Media's web site, and customers will not use any of Techhazel Media's trademarks, service marks, copyrighted materials, or other intellectual property without Techhazel Media's express written consent. Customers will not, in any way, misrepresent their relationship with Techhazel Media, attempt to pass themselves off as Techhazel Media, or claim that customers are Techhazel Media.

Coupons

Discounts and coupon codes are reserved for first-time accounts or first-time customers only and may not be used towards the purchase of a domain registration unless otherwise specified. Coupons or discounts are only valid towards the initial purchase, and do not affect the renewal or recurring price unless otherwise specified.

Monitoring

Techhazel Media services, including all related equipment, networks and network devices are provided only for authorized customer use. Techhazel Media systems may be monitored for all lawful purposes, including to ensure that use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied and used for authorized purposes. Use of Techhazel Media system(s) constitutes consent to monitoring for these purposes.

Taxes

Techhazel Media and the Client both agree to pay any and all taxes that are imposed on Techhazel Media or the Client's respective business. If Techhazel Media is required to pay taxes for the Client, the Client will immediately reimburse Techhazel Media for those taxes and any fines, penalties and interest.

Authorization

By signing or accepting this Agreement the Client is stating that the Client is the owner, operator, and/or a designated officer of the business, with the authority to enter in to this Agreement, and have obtained all the necessary licenses, copyrights and/or certificates required to perform the Client's obligations. The Client will follow all laws and legal regulations that relate to the Client's business regardless of where those laws and regulations originate, and will comply with any laws and regulations that may apply in the future.

Indemnification

The Client is solely responsible for the Client's content, advertising and promotion, and that of anyone referring others to the Client's website. The Client is also responsible for insuring that the Client is the rightful owner or licensee for any copyrighted material, trademarks, or items that appear on the Client's website. The Client will take all necessary measures to preclude Techhazel Media from being made a party to any lawsuit or claim regarding the service provided to or by the Client, or any end user. The Client hereby agrees to indemnify Techhazel Media and hold Techhazel Media harmless from any and all claims of whatever nature brought by any anyone against Techhazel Media in excess of the remedy set forth herein. The Client hereby agree to reimburse Techhazel Media for any and all expenses including legal fees associated with Techhazel Media being involved with any civil, criminal, regulatory or investigatory actions brought by the Client or against the Client by anyone, including expenses associated with providing information that Techhazel Media, in its sole discretion, believes it legally must provide or has been authorized by the Client to provide. The Client also understand and agree that Techhazel Media will deduct those expenses from monies due to the Client and the Client agree to reimburse Techhazel Media for any expense that exceeds what Techhazel Media is able to deduct from the Client's account.

Relationship of Parties

Nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. The Client will have no authority to make or accept any offers or representations on our behalf. The Client will not make any statement, whether on the Client's site or otherwise, that reasonably would contradict anything in this Section. Neither party is the agent of the other, and Techhazel Media expressly disclaims responsibility for any conduct by the Client in violation of our terms of Agreement.

Disclaimer

Techhazel Media shall not be responsible for any damages your business may suffer. Techhazel Media makes no warranties of any kind, expressed or implied for services we provide. Techhazel Media disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Techhazel Media and its employees.

Insurance

Under no circumstances will Techhazel Media be obligated to provide insurance coverage for any Equipment or data owned by the customer and hosted in the Premises.

Responsibility for Content

The customer is solely responsible for the content stored on and served by his servers and hosting account.

Governing Law and Jurisdiction

This Agreement is governed by the laws of India.

Changes to the TOS

Techhazel Media reserves the right to revise its policies at any time without notice.

CONTACTING US

If there are any questions regarding this terms and conditions you may contact us using the information below.

  • Website Contact Form
  • Live Chat
  • Email: info@techhazel.in
  • Phone : +91-6238305894
  • Address: 2nd floor, R Tower, opposite to UST Global, Techno Valley, Poundukadavu, Thiruvananthapuram, Kerala 695583